Quality Management System (ISO 9001 / 9002 & QS-9000) experience since 1995.  ISO 9001 compliant with Quality Policy, Quality Procedure Manuals, Process Flow Diagrams, Work Instructions (Standard Operating Procedures), and Forms written to ISO 9001 standards.  Vendor Certified Subcontractor.

Ø Write / edit Quality Procedures and 3^rd level documents ensuring that quality standards regarding content, format, style, punctuation, and spelling are adhered to.

Ø Control documents from Draft to Published stages.

Ø Archive previous versions on the customer’s network.

Ø Work with the IS Department to ensure that documentation security is correctly set up and maintained.

Ø Provide an off-site, remote backup system against customer system crashes or catastrophic events.

Ø Enter and maintain employee training records.

Ø Provide training reports for the management of completed / required employee training.

Ø Provide on-site PC Training for employees unfamiliar with applications required by the company.

Whether or not you have a Quality System in place, we would be glad to share our experience and assist in any way possible.

Ø Books: typeset, edit, research, assist with publication of autobiographies, genealogy (including genealogical research in local area repositories and internet), memoirs, poetry, stories, Patsy Cline, more . . . 

Ø Newsletters: write / edit, typeset, publish, and provide labeling (data base list management) for organizations, business, personal, and other news publications.

Ø Marketing Material: create many types of business marketing materials, including brochures, slide presentations, advertisements, etc.

Ø Resumes

Ø Letters: cover letters, legal, form letters (includes data base contact information)

Ø School Projects: term papers, doctoral theses

Ø Other: as requested

Includes scanned client materials; creation of drawings and graphs (including Excel spreadsheet data); use of specialized graphics and digital photography to enhance materials; genealogical research; etc. as requested by the customer.

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